Employment & Volunteering

The Circulation Assistants staff the circulation desk during operating hours (Tues-Sat 10-4 & Sun 1-5). The position is part time, with shifts 3-4 days per week. Duties include welcoming members and visitors, providing front-line patron assistance, circulating materials to members and other authorized borrowers, assisting in shelving of books and periodicals, and answering incoming calls and directing complex patron queries to appropriate staff for resolution. The Circulation Assistant will also assist other library staff with projects related to the operation of the library as assigned, such as checking in new periodicals, deaccessioning weeded materials, printing new labels, assessing collections etc. 

RESPONSIBILITIES INCLUDE:

Circulating materials to patrons using the integrated library system  
Providing assistance locating books in the catalog and/or in the physical space 
Receiving payment from new and renewing members and from visitors making gift shop purchases
Assisting in the re-shelving of books and periodicals  
Providing information about the library’s operation, membership opportunities, and history for visitors and members 
Resolving patron concerns 
Working on an individual project when not assigned to the front desk, which may include deaccessioning weeded materials, printing new labels, or assessing collections under the guidance of a librarian
Performing other library duties as assigned 

PREFERRED QUALIFICATIONS:

Knowledge of general library practices and procedures, and specific knowledge in the areas of circulation desk operations
Ability to communicate effectively in oral and written form 
Ability to establish and maintain effective working relationships with other employees, membership and the general public 
Ability to learn new computer systems and troubleshoot technical issues  

Applicants should send a cover-letter and resume to bleca@redwoodlibrary.org.